Frequently asked questions
Short answers about getting started, practice, marking, devices, pricing and privacy.
Contact
Contact us
Do you have a question about practice, your account, pricing or seats for candidates? Email us. We aim to reply within 2 business days.
Email us
What to tell us
Simple English is fine. Say what you need in a few short sentences.
If your question is about your account, tell us the email address you use to sign in. If something went wrong in practice, tell us the practice section, your device and your browser. This helps us find the problem.
Please do not put passwords or card details in your email.
Who we are
InterviewTraining.ai is operated by Comingwave, trading as InterviewTraining.ai.
Read more about us.
Helpful pages
Your answer may already be on one of these pages.
Read the FAQ
Refund policy
When you can ask for a refund and how to ask.
For agents and employers
Seats for migration agents, registered training organisations and employers.
Privacy policy
What we collect, what we keep and what we never record.
Terms of use
The rules for using InterviewTraining.ai.